How JOEY Works Alongside VinSolutions, DealerSocket, and CDK
Your store's CRM is the system of record. JOEY is the follow-up engine that runs next to it.
The CRM and the Sidekick Are Not the Same Job
A dealership CRM like VinSolutions, DealerSocket, or CDK is the system of record. It holds the customer, the deal, the desk log, and the reporting the store runs on. That is exactly what it should do. What it does not do well is make sure you personally reach every one of your leads with a real text, email, and call on a steady cadence, every single day, without you remembering.
That follow-up grind is a different job, and it is the one that decides whether you make the board. JOEY is built for that job. It is a personal sidekick for the individual salesperson, not a replacement for the store's CRM. The CRM stays your source of truth. JOEY makes sure the follow-up actually happens.
How It Runs Next to Your CRM Today
JOEY works as a browser-based assistant that runs alongside whatever CRM you have open. Our one live, deep integration today is DriveCentric, where JOEY reads leads and logs activity inside the CRM itself. For VinSolutions, DealerSocket, and CDK, a direct integration is on our roadmap, and until it ships JOEY works standalone next to those systems.
Standalone does not mean less useful. JOEY still handles your outbound texts and emails on a cadence, still preps your calls with the vehicle and the offer, and still keeps you from letting a lead go dark. Your CRM keeps being the system of record for the deal. JOEY keeps being the reason no customer sits untouched for a week.
What Changes in Your Day
A normal rep gets through maybe 40 calls, 20 texts, 20 emails, and a few videos in a day, and a lot of leads still slip. JOEY pushes that volume up to well over 120 touches a day and, more importantly, keeps them consistent. The customer you met on Tuesday still hears from you on Friday whether or not you had time to think about it.
You do not change CRMs, you do not change how the store desks a deal, and you do not add another login you have to babysit. You keep working VinSolutions, DealerSocket, or CDK the way your store already does. JOEY just runs the follow-up engine in the background so your pipeline stays warm.
It Sends in Your Voice
The point of running JOEY next to your CRM is more real, timely, human touches, not robotic blasts. JOEY sends in your voice and your style, follows texting opt-in rules and quiet hours, and lets you control who gets contacted and when. You can stop any outreach instantly. The customer feels a salesperson who stays in touch, not a machine.
If your store runs VinSolutions, there is a page for that. Same for DealerSocket and CDK. Each one explains the same thing in more detail, that JOEY works alongside the CRM you already have and that a dedicated integration is on the way.
Frequently asked questions
Does JOEY replace VinSolutions, DealerSocket, or CDK?
No. Those are your dealership CRM and system of record. JOEY is a personal sidekick for the individual salesperson that handles the follow-up, texts, emails, and call prep so you reach more leads. They work together, and the CRM stays your source of truth.
Does JOEY integrate directly with VinSolutions, DealerSocket, or CDK today?
Not yet. Our one live, dedicated integration today is DriveCentric. For VinSolutions, DealerSocket, and CDK, a direct integration is on the roadmap, and until then JOEY works standalone as a browser sidekick next to those systems, so you still get the extra follow-up.
Do I have to switch CRMs to use JOEY?
No. You keep working whatever CRM your store runs. JOEY runs alongside it in your browser and handles the outbound follow-up, so nothing about how the dealership desks or logs a deal has to change.
JOEY keeps every lead warm and your follow-up consistent, so you can focus on closing.
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