JOEY Changelog

• New: One trial, 14 days of full Pro, card required, nothing charged today

• New: Dark-by-default for logged-out, percent load bar, changelog
• New: Sold reaches the sold tracker, per-row edit, paste autofill
• New: Enforce "empowered by AI" in the portfolio registry, and set it
• New: Rule 3, resolve a sold customer on a UNIQUE phone

• Fixed: CoerceAppointment never copied updated_at, so "sold today" was always empty
• New: SOLD / COMPLETED section, so a recorded sale stops vanishing
• Fixed: Four measured defects from the 2026-09-09 DriveCentric re-login incident
• Fixed: Rename SECURITY nav to MADITECH SECURITY, surface it top-level + first
• New: Joey-operator-alert, one authenticated door for relay-side operator email
• New: Alert the operator on every signup, this is the path customers use
• New: Alert the operator on every signup, the one form that never did
• Fixed: LOCAL ENGINE showed 3,000,000,000 tok/s, reject impossible timings
• New: The three book boxes the team asked for, total customers, deals, tasks left
• Fixed: Stop branching on a DISPLAY price string; the sentinel is the section
• New: Anchor Pro and Concierge, retire the "Starter" label, order the main row
• Fixed: Stop Cloudflare obfuscating the MakerCredit contact address

• Improved: Raise frame + live-tv cache TTLs 2.0->6.0s and 0.7->2.0s, env-tunable
• New: Add "Skip other salespeople's customers" toggle + expected SALES 1 field
• New: Skip_other_salesperson toggle + editable expected_sales_1
• New: SALES-1 ownership gate + three-way measurement on
• Improved: Size asyncio's default executor, the pool that was actually starving
• New: Add findhomecooked.com and fromthekitchens.com entries
• Fixed: Reject scraped error pages at all three edge-fn write sites

• New: Founding-rate anchor beside the live price, and fix the inverted strike
• Fixed: Add /fhc/interest to PUBLIC_PATHS, CF Access was 401ing the capture
• New: /fhc/interest capture endpoint + CORS for the two new hub spokes
• Fixed: Accept $150 Starter and $500 Pro Beast, the page sold two plans the relay rejected
• New: The Luckiest Process answers, 13th block, and six questions resolved
• New: 12th block, RECOMMENDED ANSWERS TO OPEN QUESTIONS, plus letter T
• Fixed: Corroborate a blocked re-auth before re-nagging
• Fixed: Wrap the breaker RPC call, not just its error field
• New: Ageing escalation for stalled credential re-auth
• Fixed: Circuit-break repeated no_active_cred audit writes

• Fixed: Mirror 's to the Mac

• New: Sold on every section, and Reschedule on Did-they-show-up
• New: /inference, the chat window onto our own hardware, switchable

• New: Add the explainer page, Article/FAQ/DefinedTerm markup and a real sitemap
• Fixed: The brand-host gate must not render children before it has read the host
• Fixed: Share ONE client-brand host list, and add the crmharness.com that drifted out of it
• Fixed: Add the element-level opacity term the scanner was blind to
• Fixed: Name every sub-processor category, and stop the code promising a deletion that never happens
• Fixed: Drop a security absolute the architecture does not deliver

• Fixed: The client's domain serves its OWN robots.txt and sitemap.xml
• Fixed: Price cache credentials in the Claude cost, and stop calling the window "lifetime"
• Fixed: Let middleware see robots.txt and sitemap.xml so per-host copies work
• Fixed: The domain now serves its OWN robots.txt and sitemap.xml
• Fixed: The health pill carries the AGE of a non-ok verdict
• Fixed: Set uvicorn --timeout-keep-alive 95 to outlive cloudflared's idle pool
• New: Launch the CRMHARNESS sub-brand on its own domain
• New: Enforce Custom JOEY capacity as hosts x 100, and state the 24/7 line
• New: Custom JOEY Program, $100/mo on Pro and above, request-only
• Fixed: Repair the template literal I broke in the previous commit, and the gate that let it through
• Fixed: The 19 MARSUPIAL cards were half-faded AND unclickable, class collision
• New: Auto mode applies EVERY category, with a per-category off switch
• Fixed: Restore dark-mode contrast on .mp-badge-live, which my own fix broke
• Fixed: The last failing rule, .mp-story-n as text, not as an accent stroke
• Fixed: Make MARSUPIAL text readable in light mode, measured on the live page
• New: Compliance levels + AUTO mode policy for the writing assistant
• New: Underline overlay geometry for the JOEY writing assistant
• New: Add fail-closed, inert-until-enabled tos_version gate
• Fixed: Populate + OpenRouter per-credentials rates
• Fixed: Migrate --color-danger reads to --color-error, add verify:credentials guard

• Fixed: Compact plan no longer paints over the page; MARSUPIAL mark is the M
• New: DETECTED in two sections, plain-phrase JOEY status, view-only-off prompt with catch-up pace
• New: DETECTED breakdown (9 buckets, business/after hours), user vs JOEY split, held-work, catch-up control
• New: 'by MADITECH' under all 19 floor-plan node labels and the hub
• New: Held_today counts view-only holds, dashboard maps it
• Fixed: View-only shows DETECTED, never 'JOEY sent'
• New: MARSUPIAL is the master product and master node
• New: Floor plan polish pass (idle flows, focus mode, journey tour)
• New: The Marsupial floor plan, 19 animal marks, compact/expand
• New: Maker credit + ContactLucky on maditech.group/trueth
• Fixed: CRM group confirms on a passed sign-in; auto-dismiss when all logins pass
• New: ContactLucky form on joey-web and web landing surfaces
• Fixed: Give MADITECH its own Organization node in the maker schema
• New: Maditech.group gets a sitemap, robots and the maker's line
• Fixed: Reduce npm audit high findings via non-force fix
• Fixed: Clear all high-severity npm audit findings
• New: Code names protect unowned product names, plus /marsupial teaser pages
• Fixed: WOMBAT planned home is wombatparts.com, not getwombat.com
• New: The second 2026 class, DEVIL, POTOROO, PADEMELON, CUSCUS, DUNNART, BETTONG
• New: The 2026 class, BILBY, QUOKKA, GLIDER, QUOLL, BANDICOOT, KOALA
• New: WOMBAT joins the family, the parts counter
• New: The full six-product ecosystem, as a connected network, everywhere
• New: 'Made by the team Ranasinghe' + lucky@maditech.group + Person schema site-wide
• Fixed: Wallaroo and numbat pages wear their own tab icons
• Fixed: Wallaroo owns list prep end to end, NUMBAT reference removed
• Fixed: Register /wallaroo in the sitemap
• New: Early-access page for the physical mail platform
• Fixed: Update web's pnpm lockfile for next 15.5.25
• Fixed: Next 15.5.25 both apps, clears 6 of 7 high npm advisories
• Fixed: Make relay pytest collectable in a bare GitHub checkout

• Fixed: Remove unresolved diff3 remnants stranding four -isolation tests
• Fixed: Open for the outage that actually happens, not only for `failed`
• Fixed: A failing credential now OPENS the dialog and shows the fields
• Fixed: Stop painting themed text on a hardcoded white background
• Fixed: Stop re-arming the attempt window from a stale server flag
• Fixed: Bound pending by the attempt it describes, and let failure survive a reload
• Fixed: A stale relogin_pending is not pending
• Fixed: Stop closing itself at the moment the user still needs it
• Fixed: Unblock the system picker, and tell people WHICH login broke
• Fixed: Make credential selection deterministic, and make the invariant visible
• Fixed: Stop discarding the HTTP status, and help the user whose code never arrives

• Fixed: Stack toasts so a failure cannot be hidden by a later success
• Fixed: 404 on an approve that matched no
• Fixed: Approval is a one time gate, not a toll on every password change
• Fixed: Tell a WHY its logins cannot be tested yet
• Fixed: /numbat description was 195 chars, trim to 150
• Improved: Lift 1,909 more stylesheet lines out of 9 components
• Fixed: Trim 6 persona metaDescriptions, give /numbat its own share card
• Improved: Lift 15,834 stylesheet lines out of 49 components
• Fixed: TcpaChecker held raw NUL and DEL bytes, making it invisible to grep
• New: /wiki, the internal wiki, live-rendered from the vault
• Fixed: Portfolio thumbnails for aihelponcall + earthmultiplier
• Improved: Lift embedded CSS out of 9 public tool components
• New: 'First contact ritual' checkbox in the view-only overrides
• New: View-only override whitelist accepts 'ritual'
• Fixed: Theme-color poll goes quiet after 3 straight failures
• Fixed: No em dash in customer-facing copy on /numbat
• Fixed: Cred re-auth card offers the other group; proxy learns dc/auth-status + dc/reauth
• Fixed: The ritual mode card retries and self-heals instead of dying on one aborted fetch

• New: The header pill shows the Liveness Ledger percentage
• Fixed: Exclude hot files from the direct B2 sync, a racy copy is not a backup
• Fixed: An unrenderable re-auth attempt no longer hides the credential card
• New: Audience prep tool at /numbat, phase 1 of the NUMBAT platform
• Fixed: 38 search snippets were being truncated, and 4 pages shared the homepage's share card
• Fixed: The wall check had the same out-of-root defect, one step later
• Fixed: Getjoey.app could not be deployed at all, four builds in a row
• New: Draw the sendsUnreconciled marker on the Sends chip
• New: Put Extra Time on the nine variants that never showed it

• New: Register jointrueth.com and NUMBAT, repoint the TRUETH tile
• Fixed: Merge the duplicate APE entry, add the TRUETH portfolio section
• New: Drive both PoweredByWall guards from the registry
• New: Generate joey-web's portfolio from the registry, add 2 new sites
• Fixed: Stop showing SENDS TODAY 0 while 83 real sends sat in the ledger
• New: VIEW-ONLY OVERRIDE sub-toggles in the shift controls
• Fixed: View-only turns the dialer OFF and covers it in red tape
• Fixed: Stop Enable hanging on "Enabling…" with no reason
• Fixed: Make the profile picture the size the team drew
• New: VIEW-ONLY mode control, caution-tape banner and emergency toggle
• New: Mirror from to the Mac
• New: Show the dialed phone number in all three dialer surfaces
• Fixed: Try every candidate host, not just the first hit
• Fixed: Report the real fetch error, send a browser UA, retry once
• New: Hold the dialer after a conversation instead of dialing on
• Fixed: Serve vehicle photos same-origin so the security stops blocking them
• Fixed: Stop claiming a shipped iOS app, and describe what did ship
• Fixed: /search was crawlable, unlisted, and wearing the homepage's title
• New: Six more platform pages, none of them called a CRM

Custom JOEY Program

A JOEY developer works with you one on one and builds a JOEY around your store, case by case, with a…

iOS App, In Preview

The JOEY iOS app is in preview. It runs today through Expo on your own iPhone, with the command room…

Your Profile Picture

Set the picture that represents you across JOEY. Generate one, upload your own, or take it with your…

Appointment Set Rate

A dashboard tile showing what share of the leads you worked turned into a set appointment, next to t…

6-Step First-Contact Ritual

Every new lead gets the full ritual (first note, call to your mobile, text opt-in, KBB extract, pers…

Multi-Model Fallback Chain

Drafts never stop on a provider outage. JOEY falls down a chain of AI providers on its own, and if e…

Community Chat Rooms

Talk to other JOEY users from the hub in the corner, in three rooms. One open to everyone, one just…

Two-Factor Sign-In

Turn on an authenticator app code for your account from settings, with trusted devices so you are no…

Working Week and Extra Time Editor

Edit the hours you actually work straight from the dashboard rail, add extra time on a given day, an…

Plan Usage Meter

See how much of your daily send allowance you have used against your plan cap, on the dashboard and…

Self-Serve Extension Pairing

Mint your own one-time code from settings and paste it into the browser extension to connect it to y…

Inference Speed Tracker

Live boxes showing how fast your own JOEY is thinking, each with history and a technical breakdown.…

Spiff and Bonus Tracker

Log a spiff or bonus and follow it from made to earned to paid, optionally tied to the deal that ear…

Agent Question Queue

When JOEY is unsure about something in your setup it asks you directly, as a short multiple-choice q…

Personalization Send Gate

JOEY refuses to send anything on your behalf until your personalization is finished, so a half-confi…

Automatic Invoices

Every charge produces a real invoice, emailed to you and kept in your account, so you can pull any p…

Self-Serve Billing Portal

Change your plan, update your card, or cancel from a secure billing portal inside your account, with…

Identity Verification

Confirm who you are during onboarding through a standard verification step handled by our payments p…

Bring Your Own CRM Sign-In Page

If your CRM is not one we already integrate with, hand JOEY the exact page you personally sign in at…

Site-Wide Search

One search box covering capabilities, tools, settings and pages, and when you are signed in, your ow…

Lead Disappearance Detection

JOEY notices when a lead it already detected vanishes from your CRM lead board, and tells you which…

First-Contact Load Priority

When the machine running JOEY is under extreme load it spreads routine work out, but a brand-new lea…

Remember Links

A personal bookmarks hub on your dashboard for every page and service you use for work: an events pa…

Dashboard Section Show/Hide

Hide the dashboard sections you never use and keep the ones you do, saved to your account so your la…

JOEY Clan Referral Program

Refer another salesperson and get 10% off your subscription for every referral who stays on a paid p…

Marketplace Listing Builder

Builds a ready to post listing for every vehicle, with the photos chosen for you, the price worked o…

Marketplace Reply Drafting

Drafts the reply to a buyer in your voice, following the same arc a good salesperson uses, and check…

Marketplace Buyer to CRM Lead

Turns a Marketplace buyer into a CRM lead, deduped against the customers you already have, and it st…

Listing Drift Detection

Compares what is listed against your live inventory and shows you the gaps, the prices that moved, t…

Marketplace Upload Queue

Tracks which vehicles are posted, which are waiting, and which are queued for a retry after a failed…

Duplicate Listing Sweep

Finds the same car listed twice, including the duplicates Facebook does not flag on its own, and sho…

Listing Lifecycle Tracking

Shows every vehicle in the daily pipeline at a glance, waiting to upload, live on Marketplace, or so…

Marketplace Lead Generation Controls

Outreach on Marketplace ships switched off and holds anyone already contacted on a cooldown, so nobo…

Dead-Deal Detection

Flags a lead as a dead deal when the CRM shows the customer already bought elsewhere or the deal was…

Multi-Rep Commission Split Calculator

Splits commission on a deal between multiple reps who worked it together.

CPV (CRM Pro View)

Your whole CRM as one live operator console. Three resizable columns of panels: customer intel and f…

Prestige Store

Redeem points earned from JOEY activity on real rewards in the store, tracked against your current p…

Universal Light / Dark / System Theme Toggle

One theme toggle in the top bar that follows you across every page and screen size, with live system…

In-App Cancel Membership

Cancel your own subscription from inside the app. Cancellation takes effect at the end of the curren…

Plan Level-Up Celebration

A celebratory card appears in your account the moment your plan rank increases, so an upgrade is fel…

Login Health Probe

A background probe periodically verifies that your stored CRM credentials still work, so a broken lo…

CPV (CRM Pro View)

Your whole CRM as one live operator console. Three resizable columns of panels: customer intel and f…

Output Gauges Rail

A left-rail bank of live gauges for the day: tasks completed against target, videos, and channel out…

New Leads Tracker

Tracks new leads detected in the last hour, five hours, and twenty four hours, and watches the count…

Ask the Lot

A chat that answers questions about your inventory in plain language: what is aging, what fits a bud…

Generate Docs

Auto-fill and print your Check Out Sheet and Guest Sheet, or save them as a PDF. Owner CRM data fill…

JOEY Status

A plain-language status of what JOEY is doing right now, told in the third person: resting before yo…

JOEY Hub

One floating hub in the corner for everything support: chat with the assistant, report a problem, an…

Free Tools Library

Over a hundred free calculators and lookup tools for car buyers and dealership staff, each with its…

DriveCentric Re-Auth Banner

Warns on the dashboard the moment your DriveCentric session goes stale and lead detection pauses, wi…

Calendar Subscribe

Subscribe your JOEY appointments to Google Calendar, Apple Calendar, or Outlook, so every scheduled…

Staged Credential Connection Test

"Test this login" actually connects to your CRM and reports the real result, with staged progress an…

Dialer Skip-Called-Today Toggle

A toggle on the dialer that skips any lead already called today, so you never work through the list…

Self-Service Account Deletion

Delete your own account and data from inside the app, no support request required.

Web Push Notification Center

An installable app with an in-app notification center and real web push, so JOEY alerts reach you ev…

A-La-Carte Add-Ons

Buy individual JOEY capabilities on their own instead of upgrading your whole plan, priced and toggl…

SPEED Metrics Card

A dashboard card showing your speed-to-lead metrics alongside your BY-YOU stats, pulled live from th…

Onboarding Setup Guide

A per-user setup guide flags what is still missing (credentials, preferences) with a popup blocker,…

No-Show Tracking

Mark an appointment as a no-show yourself, or let JOEY mark it automatically once a past appointment…

JOEY Wiki

A browsable reference of how JOEY works: what it automates, how the tiers differ, and plain-language…

ROI Calculator

Estimates the return on a JOEY subscription from your own numbers: lead volume, close rate, and aver…

Kangaroo Manager (Beta)

A manager-tier companion in beta that rolls each rep JOEY activity into one oversight view with a un…

XP & Rank Progression

Earns experience points for every call, text, and email JOEY sends for you, leveling up your rank as…

Three Skill Trees

Outreach, Compliance, and Closing skill trees that unlock as you keep streaks going, turning consist…

Prestige Points

A long-run prestige score that rewards sustained activity beyond a single level, so the reps who gri…

Header Notification Bell

A live bell in the dashboard header surfaces new appointments, hot-lead alerts, and system notices t…

Response Monitor

A live panel tracking inbound customer replies and how fast each one was answered, so a slow respons…

Health Guardian Watchdog

An always-on guardian continuously probes every daemon and relay, raising an alert the moment anythi…

Clickable Dashboard Tiles

Every stat tile on the command room is clickable, drilling straight into the list of calls, texts, o…

Employee Login Mode

A dedicated employee sign-in gives each rep their own scoped view of their leads, sends, and appoint…

Connection Mode Toggle

An app-wide toggle switches how the dashboard talks to the engine, so you can run JOEY locally or ov…

iOS App, In Preview

The JOEY iOS app is in preview. It runs today through Expo on your own iPhone, with the command room…

In-CRM Browser Extension

A browser extension overlays JOEY controls, signals, and message previews directly inside your CRM t…

Customer Cloud Sync

Customer records sync securely to your cloud dashboard, so your fleet view is available anywhere, no…

Customer Behavior Timeline

A chronological timeline of each customer journey (views, replies, calls, and appointments) so you c…

Do-Not-Contact Tracker

A dedicated do-not-contact view keeps opted-out and manually flagged customers permanently out of ev…

Dealership Persona Editor

Edit JOEY dealership persona (tone, signature, dealership name, and no-go phrases) right from the ex…

Per-Customer Calls-Today Badge

Each customer shows a calls-today badge, so you never over-dial one contact inside a single day.

Dashboard Loadout Presets

Save and switch between dashboard layouts tuned for salespeople, managers, and owners, so each role…

Appointment Quick-Add

Add an appointment in one tap from the extension or dashboard, and JOEY takes over the confirmations…

Dialer Answer-Rate Card

A live card on the dialer display shows your call answer rate, so you see connection quality, not ju…

Deal Pipeline Board

A pipeline board tracks deals through stages, giving you a Kanban-style read on where every active d…

In-CRM Browser Extension

A browser extension overlays JOEY controls, signals, and message previews directly inside your CRM t…

Dealership LOT AI

Ask any question about your inventory and get an instant answer. WhiteGold score, days-to-sale predi…

Daily Inventory Lot Walk PDF

A full and compact daily PDF of your dealership lot, generated overnight. Covers every vehicle, over…

Autofilled PDF Generators

Generate deal documents, worksheets, and customer-facing PDFs with customer and vehicle data pre-fil…

Appointment Setter

JOEY proposes specific times inline with outreach and follows up until the customer confirms a slot.…

Appointment Tracker and Auto-Confirmer

Tracks every appointment JOEY or you set, then automatically confirms with the customer the day befo…

Two-Way iMessage Relay

Reply from your iPhone in real iMessage, and every reply routes back into the CRM timeline automatic…

iMessage CRM Controls

JOEY sends and controls real blue-bubble iMessage texts to customers, and syncs every message both w…

Automated Outbound Calls

Places outbound calls on your behalf, routes hot leads to your mobile, and logs every interaction au…

Personalized Text Outreach

Sends texts with real vehicle details (the customer's actual trade-in, offer amount, and name), not…

Intelligent Email Drafting

Crafts emails from live KBB and inventory data, matched to the customer's buying stage and vehicle i…

Inbound Reply Automation

Detects and classifies inbound customer replies, drafts an appropriate response, and routes hot sign…

Multi-Channel Follow-Up Sequences

Orchestrates text, email, and call follow-ups across the lead lifecycle so no prospect goes dark aft…

Appointment Slot Proposals

Suggests specific appointment times inline with outreach messages, reducing the back-and-forth that…

ICO Subject-Vehicle Matching

Pulls the exact vehicle, offer amount, and customer info from the KBB instant-cash-offer link and in…

Shift-Aware Proactive Gating

Proactive re-engagement respects your work schedule, arming during your shift and sleeping outside i…

Hot-Lead & STOP Triage

Instantly detects buying signals and opt-out language in inbound messages, escalating hot leads and…

Reactive Inbox 8s Poll

Auto-drafts replies within seconds of a customer message.

Person-Based Lead Deduplication

Merges duplicate leads by phone, email, and name match, so one customer is always one profile, no sp…

Lead Lifecycle State Machine

Tracks every lead through a defined lifecycle (new, first-contacted, engaged, appointment-set, sold,…

Customer History Profiles

Builds a rich per-customer profile from all prior touchpoints, past vehicles, prior offers, and comm…

Compliance Audit Trail

Every send is logged with timestamp, channel, content, and reasoning, giving you a full paper trail…

Fresh-Lead 24/7 Response

First-contact ritual fires around the clock for new leads, securing your response before competitors…

Inbound Lead Classification

Automatically classifies every inbound lead source (ICO, internet, walk-in, referral) and routes to…

Orphan & Coverage-Gap Detection

Scans for leads that were never contacted or fell through the cracks, and auto-queues them for a cat…

TCPA-Gated Power Dialer

One call per interval, hard 8am-9pm TCPA gate enforced.

Dialer Dynamic Hold + Conversation Freeze

Hold scales to pace, pauses automatically on live conversation.

Dialer Resume-from-Cursor

Resumes exactly where it left off, no re-dialing contacts.

Daily VDP Scan (VIN / Price / Photos)

Crawls your dealership's live vehicle detail pages every morning and evening, extracting VIN, price,…

AM/PM Snapshots & Diffs

Takes a timestamped inventory snapshot twice daily and surfaces a diff: every price change, new arri…

Google Sheets Sync

Pushes the latest inventory snapshot to a live Google Sheet so your whole team always has a current…

Vehicle History Enrichment

Enriches each VIN with history data (mileage trend, prior price, and days-on-lot) to support smarter…

Inventory Trend Analysis

Surfaces which vehicles are aging, which are turning fast, and where your lot mix is shifting, updat…

Live Fleet View Dashboard

Real-time dashboard grouping customers and vehicles. See every active lead, message, and touchpoint…

Ultra-Instinct Vehicle Report

Full formatted report for any VIN on demand.

TCPA Opt-Out Enforcement

Detects opt-out language in any inbound message, hard-suppresses the customer instantly, and never c…

Quiet-Hours Gating

Enforces regulatory quiet hours for all channels. Proactive outreach never fires outside approved wi…

Consent Ledger

Tracks and persists opt-in consent status per customer per channel, surfacing it in every send decis…

5+ Compliance Guard Gates

Every outbound message passes through layered gates (rate limits, opt-out status, quiet hours, conse…

100% Compliance Re-Scan

Periodically re-scans the full contact database against the latest suppression list to catch late op…

PII Payload Audit

Inspects every outbound payload for PII leakage before it leaves the system, logging any anomalies f…

Domain Compliance Monitor

Continuously monitors your sending domains for DMARC, DKIM, and SPF alignment, and alerts on any mis…

Near-Duplicate Blocker

Blocks 85%+ similar repeat messages.

Sold-Vehicle Guard

Never invites a customer about a vehicle already sold.

Notes-Block Skip

Honors your CRM hold-off notes, never overrides them.

Daemon Health Auto-Recycle

Monitors all background daemons for health; automatically recycles any unhealthy process without dow…

Hourly State Backup & Restore

Snapshots daemon state every hour to disk. If anything crashes, it restores from the last known-good…

Idempotency Ledger

Prevents duplicate sends across any channel by writing and checking a per-customer per-message ledge…

Single Validator Chokepoint

All outbound messages funnel through one validation layer. No message escapes to any channel without…

Feature-Flag Registry

Every experimental capability is behind a named feature flag. Toggle new behaviors instantly without…

Per-Customer Rate Limits

Enforces per-customer send limits across all channels so no contact is ever storm-messaged in a burs…

Send-Queue Dead-Letter Handling

Captures failed send attempts in a dead-letter queue for review and retry, so no message is silently…

Auto-Dialer Live HUD

Next-call ETA + contacted/remaining counts live.

Reactive Inbox Live Panel

Wait times + unreplied list in real time.

Throughput Dashboard

Shows total messages sent per channel, per hour, and per shift, with a live counter and a day-over-d…

Per-Send Reasoning Record

Every outbound message stores the AI's reasoning (why this message, to this customer, at this time)…

Latency p50/p95 Panels

Tracks end-to-end response latency at p50 and p95 percentiles for every major system operation.

Cost Attribution

Attributes AI inference spend per customer, per channel, and per day, so you always know what the au…

Drift Detection

Monitors outreach quality metrics over time and alerts when response rates or engagement patterns sh…

Reliability SLO Tracking

Measures system uptime, send success rate, and daemon health against defined SLOs, surfacing any bre…

Governance Aggregate View

Rolls up compliance, audit, and operational metrics into a single governance panel for management re…

Agent Registry & Audit

Maintains a live registry of all AI agents, their current state, last action, and performance scores…

ICO-Personalized Templates

Generates outreach templates populated with real KBB instant-cash-offer data: vehicle, amount, and c…

LOOP Autonomous Sequences

Runs multi-step autonomous outreach loops (a planned series of touches across days) that adapt based…

DC Auto Dialer with Outcome Tracking

Power-dialer that works through your lead list one call at a time, logs outcomes (voicemail, answere…

Multi-Tier AI Model Routing

Routes each task to the right AI model by complexity and cost: lightweight models for classification…

Daily Progress Meters

Live counts vs goal + 7-day sparkline graph.

Progress Discord Narration

Five progress bars per shift update to Discord.

Call-Pace Indicator

Ahead/behind on calls at a glance.

Workplan Task Summary

To-do list pulled from CRM, no manual entry.

Inventory Real-Time Alerts

Photo alerts for lot changes the instant they happen.

Daily Inventory Email Blast

Full inventory PDFs to the team every morning.

Vehicle Spotlight 1-Pager

Hero photo + talking points + objection handlers.

Bilingual Spec Sheet

English/Spanish spec sheet, no translator needed.

Vehicle Comparison PDF

2-3 cars spec-for-spec in one document.

Customer Deal Pencil

Trade + finance grid ready at appointment time.

Out-the-Door Quote

Signable OTD estimate with tax and fees.

Trade-In Worksheet

Allowance vs payoff with 3 APR scenarios.

Lease Scenario Grid

36/48-month lease menu in one page.

Manager T/O Sheet

ACV/offer/gross + AI recommendation for managers.

Weekly/Monthly Inventory Summary

Bar-chart inventory PDFs for management.

Morning & EOD Briefings

Auto shift-open and shift-close summary documents.

ICO First-Contact Ritual

Full KBB cash-offer sequence, zero steps skipped.

24/7 New-Lead First Contact

Full ritual within 10 min any hour, no lead goes cold overnight.

Dual-Channel Send

Text + email companion every cycle, every lead.

Come-to-You Re-Engagement

Come-in-today nudge for aged leads, arms when asked.

TCPA-Gated Power Dialer

One call per interval, hard 8am-9pm TCPA gate enforced.

Lead Type Classifier

Auto ICO/buyer/seller routing at intake.

Priority-Keyed Lead Order

Never-contacted leads always surface first in every sweep.

Off-Shift Coverage Extension

Extra passes while leads remain, never leaves early.

Lead Coverage Audit

Shows exactly who still owes a text or email.

Anti-Storm Circuit Breaker

Halts 5+ touches per 20 min to one person automatically.

Hard Opt-Out Suppression

STOP keyword suppresses all channels instantly.

Cross-Customer Suppression

Opt-out covers all duplicate profiles automatically.

No-Deal / Soft-Defer Cooldowns

14/30-day cooldowns enforced on no-deal and soft-defer signals.

Auto-Dialer Live HUD

Next-call ETA + contacted/remaining counts live.

Hot-Reload Volume Config

Set goals and caps live, takes effect immediately.

Bell-Miss Safety Net

Catches leads the CRM notification bell misses.

Shift-Pacing Engine

Paces outreach to reach every lead before shift close.

Send Stats Dashboard

Texts and emails vs goal, updated every cycle.

Facebook Marketplace Control

FBM posting, ghost management, lead-gen, and inbox control.

Multi-Rep Commission Split Calculator

Splits commission on a deal between multiple reps who worked it together.

Manual Reply Queue

Type a reply, delivered verbatim. Full control when you want it.

Lost-Lead Resurrection Drip

Revives 30-day-dormant leads with a fresh sequence.

Service-to-Sales Bridge

Converts service customers into sales outreach candidates.

Sales-Event Pre-Blast

Targeted blast before events, no double-send guard.

Cross-Channel Recovery

Revives stalled FBM leads via CRM outreach.

Hot Lead Detector

Flags high-urgency leads and surfaces them first.

2x Proactive Throughput

Dual-worker engine, zero duplicate touches.

Mining Filter Rotation

5-segment filter sweep, nothing neglected.

Deals-Desk Outreach

Works ~1000 deal-stage customers systematically.

Stall Escalation Digest

Prioritized hot-lead call list for stalled deals.

Inventory Wish-List Match

Texts the customer automatically when a matching car lands.

AI Double-Check Validator

Second AI pass screens every draft before send.

Price / Payment Scrubber

Strips dollar figures before send.

Coworker Override Detection

No double-sends after a human rep has replied.

Slot Cadence Cap

No over-messaging within a time slot.

Per-Phase Toggles

Toggle any automation phase without a restart.

Web→CRM Action Queue

Tasks, stage changes, and appointments from the web dashboard.

Appointments Dashboard

Today and upcoming schedule at a glance.

Customer History Viewer

Full contact history in-dashboard, no CRM tab needed.

Inventory Health Page

Scan freshness + missing listing alerts.

Daily Progress Meters

Live counts vs goal + 7-day sparkline graph.

Appointment Detection & Alert

Pings rep on confirmation within seconds.

Post-Delivery Follow-Up

CSI, referral, and service outreach after delivery.

Self-Improving Lessons Engine

Gets better every shift by learning from outcomes.

Your-Voice Learning

Adapts to write in your exact voice over time.

AI Deal-State Extractor

Every draft knows the current deal stage.

Website Activity (InSite)

References specific pages the customer browsed.

Self-Heal on AI Auth Break

Auto-failover mid-shift on credential expiry.

Quick-Reply Objection Lookup

Pre-approved objection templates at your fingertips.

2-Minute Grace Period

Countdown + cancel window before any send, a safety net.

2x Proactive Throughput

Dual-worker engine, zero duplicate touches.

Appointment-Confirm Guard

No repetitive "still coming?" messages.

Day-of / Day-before Reminders

Cuts no-shows automatically.

No-Show Re-Engagement

Recovery sequence fires on missed appointments.

Self-Heal on AI Auth Break

Auto-failover mid-shift on credential expiry.

24/7 New-Lead First Contact

Full ritual within 10 min any hour, no lead goes cold overnight.

Priority-Keyed Lead Order

Never-contacted leads always surface first in every sweep.

AI-Tell Sanitizer

No em-dashes, no AI filler phrases in any send.

Far-Out Warm-Up

Keeps appointments warm weeks out.

A/B Variant Testing

Rotates message variants, logs winners over time.

AI-Tell Sanitizer

No em-dashes, no AI filler phrases in any send.

Multi-Model Fallback Chain

Drafts never stop on a provider outage. JOEY falls down a chain of AI providers on its own, and if e…

Two-Way iMessage Relay

Reply from your iPhone in real iMessage, and every reply routes back into the CRM timeline automatic…

2-Minute Grace Period

Countdown + cancel window before any send, a safety net.

Send Stats Dashboard

Texts and emails vs goal, updated every cycle.

Inventory Health Page

Scan freshness + missing listing alerts.

Quick-Reply Objection Lookup

Pre-approved objection templates at your fingertips.

Ultra-Instinct Vehicle Report

Full formatted report for any VIN on demand.

ICO First-Contact Ritual

Full KBB cash-offer sequence, zero steps skipped.

Lost-Lead Resurrection Drip

Revives 30-day-dormant leads with a fresh sequence.

Service-to-Sales Bridge

Converts service customers into sales outreach candidates.

Sales-Event Pre-Blast

Targeted blast before events, no double-send guard.

Lead Type Classifier

Auto ICO/buyer/seller routing at intake.

Deals-Desk Outreach

Works ~1000 deal-stage customers systematically.

Automated Outbound Calls

Places outbound calls on your behalf, routes hot leads to your mobile, and logs every interaction au…

Personalized Text Outreach

Sends texts with real vehicle details (the customer's actual trade-in, offer amount, and name), not…

Intelligent Email Drafting

Crafts emails from live KBB and inventory data, matched to the customer's buying stage and vehicle i…

Inbound Reply Automation

Detects and classifies inbound customer replies, drafts an appropriate response, and routes hot sign…

6-Step First-Contact Ritual

Every new lead gets the full ritual (first note, call to your mobile, text opt-in, KBB extract, pers…

Multi-Channel Follow-Up Sequences

Orchestrates text, email, and call follow-ups across the lead lifecycle so no prospect goes dark aft…

Appointment Slot Proposals

Suggests specific appointment times inline with outreach messages, reducing the back-and-forth that…

ICO Subject-Vehicle Matching

Pulls the exact vehicle, offer amount, and customer info from the KBB instant-cash-offer link and in…

Shift-Aware Proactive Gating

Proactive re-engagement respects your work schedule, arming during your shift and sleeping outside i…

Hot-Lead & STOP Triage

Instantly detects buying signals and opt-out language in inbound messages, escalating hot leads and…

Reactive Inbox 8s Poll

Auto-drafts replies within seconds of a customer message.

Dual-Channel Send

Text + email companion every cycle, every lead.

Manual Reply Queue

Type a reply, delivered verbatim. Full control when you want it.

Cross-Channel Recovery

Revives stalled FBM leads via CRM outreach.

Person-Based Lead Deduplication

Merges duplicate leads by phone, email, and name match, so one customer is always one profile, no sp…

Lead Lifecycle State Machine

Tracks every lead through a defined lifecycle (new, first-contacted, engaged, appointment-set, sold,…

Customer History Profiles

Builds a rich per-customer profile from all prior touchpoints, past vehicles, prior offers, and comm…

Compliance Audit Trail

Every send is logged with timestamp, channel, content, and reasoning, giving you a full paper trail…

Fresh-Lead 24/7 Response

First-contact ritual fires around the clock for new leads, securing your response before competitors…

Inbound Lead Classification

Automatically classifies every inbound lead source (ICO, internet, walk-in, referral) and routes to…

Orphan & Coverage-Gap Detection

Scans for leads that were never contacted or fell through the cracks, and auto-queues them for a cat…

Hot Lead Detector

Flags high-urgency leads and surfaces them first.

Off-Shift Coverage Extension

Extra passes while leads remain, never leaves early.

Mining Filter Rotation

5-segment filter sweep, nothing neglected.

Stall Escalation Digest

Prioritized hot-lead call list for stalled deals.

Inventory Wish-List Match

Texts the customer automatically when a matching car lands.

Lead Coverage Audit

Shows exactly who still owes a text or email.

Marketplace Listing Builder

Builds a ready to post listing for every vehicle, with the photos chosen for you, the price worked o…

Marketplace Reply Drafting

Drafts the reply to a buyer in your voice, following the same arc a good salesperson uses, and check…

Marketplace Buyer to CRM Lead

Turns a Marketplace buyer into a CRM lead, deduped against the customers you already have, and it st…

Listing Drift Detection

Compares what is listed against your live inventory and shows you the gaps, the prices that moved, t…

Daily VDP Scan (VIN / Price / Photos)

Crawls your dealership's live vehicle detail pages every morning and evening, extracting VIN, price,…

AM/PM Snapshots & Diffs

Takes a timestamped inventory snapshot twice daily and surfaces a diff: every price change, new arri…

Google Sheets Sync

Pushes the latest inventory snapshot to a live Google Sheet so your whole team always has a current…

Vehicle History Enrichment

Enriches each VIN with history data (mileage trend, prior price, and days-on-lot) to support smarter…

Inventory Trend Analysis

Surfaces which vehicles are aging, which are turning fast, and where your lot mix is shifting, updat…

Live Fleet View Dashboard

Real-time dashboard grouping customers and vehicles. See every active lead, message, and touchpoint…

Dealership LOT AI

Ask any question about your inventory and get an instant answer. WhiteGold score, days-to-sale predi…

TCPA Opt-Out Enforcement

Detects opt-out language in any inbound message, hard-suppresses the customer instantly, and never c…

Quiet-Hours Gating

Enforces regulatory quiet hours for all channels. Proactive outreach never fires outside approved wi…

Consent Ledger

Tracks and persists opt-in consent status per customer per channel, surfacing it in every send decis…

5+ Compliance Guard Gates

Every outbound message passes through layered gates (rate limits, opt-out status, quiet hours, conse…

100% Compliance Re-Scan

Periodically re-scans the full contact database against the latest suppression list to catch late op…

PII Payload Audit

Inspects every outbound payload for PII leakage before it leaves the system, logging any anomalies f…

Domain Compliance Monitor

Continuously monitors your sending domains for DMARC, DKIM, and SPF alignment, and alerts on any mis…

No-Deal / Soft-Defer Cooldowns

14/30-day cooldowns enforced on no-deal and soft-defer signals.

AI Double-Check Validator

Second AI pass screens every draft before send.

Near-Duplicate Blocker

Blocks 85%+ similar repeat messages.

Sold-Vehicle Guard

Never invites a customer about a vehicle already sold.

Price / Payment Scrubber

Strips dollar figures before send.

Appointment-Confirm Guard

No repetitive "still coming?" messages.

Slot Cadence Cap

No over-messaging within a time slot.

Notes-Block Skip

Honors your CRM hold-off notes, never overrides them.

Daemon Health Auto-Recycle

Monitors all background daemons for health; automatically recycles any unhealthy process without dow…

Hourly State Backup & Restore

Snapshots daemon state every hour to disk. If anything crashes, it restores from the last known-good…

Idempotency Ledger

Prevents duplicate sends across any channel by writing and checking a per-customer per-message ledge…

Single Validator Chokepoint

All outbound messages funnel through one validation layer. No message escapes to any channel without…

Feature-Flag Registry

Every experimental capability is behind a named feature flag. Toggle new behaviors instantly without…

Per-Customer Rate Limits

Enforces per-customer send limits across all channels so no contact is ever storm-messaged in a burs…

Send-Queue Dead-Letter Handling

Captures failed send attempts in a dead-letter queue for review and retry, so no message is silently…

Per-Phase Toggles

Toggle any automation phase without a restart.

Hot-Reload Volume Config

Set goals and caps live, takes effect immediately.

Web→CRM Action Queue

Tasks, stage changes, and appointments from the web dashboard.

Appointments Dashboard

Today and upcoming schedule at a glance.

Customer History Viewer

Full contact history in-dashboard, no CRM tab needed.

Facebook Marketplace Control

FBM posting, ghost management, lead-gen, and inbox control.

Reactive Inbox Live Panel

Wait times + unreplied list in real time.

Throughput Dashboard

Shows total messages sent per channel, per hour, and per shift, with a live counter and a day-over-d…

Per-Send Reasoning Record

Every outbound message stores the AI's reasoning (why this message, to this customer, at this time)…

Latency p50/p95 Panels

Tracks end-to-end response latency at p50 and p95 percentiles for every major system operation.

Cost Attribution

Attributes AI inference spend per customer, per channel, and per day, so you always know what the au…

Drift Detection

Monitors outreach quality metrics over time and alerts when response rates or engagement patterns sh…

Reliability SLO Tracking

Measures system uptime, send success rate, and daemon health against defined SLOs, surfacing any bre…

Governance Aggregate View

Rolls up compliance, audit, and operational metrics into a single governance panel for management re…

Agent Registry & Audit

Maintains a live registry of all AI agents, their current state, last action, and performance scores…

ICO-Personalized Templates

Generates outreach templates populated with real KBB instant-cash-offer data: vehicle, amount, and c…

LOOP Autonomous Sequences

Runs multi-step autonomous outreach loops (a planned series of touches across days) that adapt based…

Dead-Deal Detection

Flags a lead as a dead deal when the CRM shows the customer already bought elsewhere or the deal was…

DC Auto Dialer with Outcome Tracking

Power-dialer that works through your lead list one call at a time, logs outcomes (voicemail, answere…

Multi-Tier AI Model Routing

Routes each task to the right AI model by complexity and cost: lightweight models for classification…

Progress Discord Narration

Five progress bars per shift update to Discord.

Call-Pace Indicator

Ahead/behind on calls at a glance.

Workplan Task Summary

To-do list pulled from CRM, no manual entry.

Inventory Real-Time Alerts

Photo alerts for lot changes the instant they happen.

Daily Inventory Email Blast

Full inventory PDFs to the team every morning.

Daily Inventory Lot Walk PDF

A full and compact daily PDF of your dealership lot, generated overnight. Covers every vehicle, over…

Vehicle Spotlight 1-Pager

Hero photo + talking points + objection handlers.

Bilingual Spec Sheet

English/Spanish spec sheet, no translator needed.

Vehicle Comparison PDF

2-3 cars spec-for-spec in one document.

Customer Deal Pencil

Trade + finance grid ready at appointment time.

Out-the-Door Quote

Signable OTD estimate with tax and fees.

Trade-In Worksheet

Allowance vs payoff with 3 APR scenarios.

Lease Scenario Grid

36/48-month lease menu in one page.

Manager T/O Sheet

ACV/offer/gross + AI recommendation for managers.

Weekly/Monthly Inventory Summary

Bar-chart inventory PDFs for management.

Morning & EOD Briefings

Auto shift-open and shift-close summary documents.

Appointment Detection & Alert

Pings rep on confirmation within seconds.

Day-of / Day-before Reminders

Cuts no-shows automatically.

Far-Out Warm-Up

Keeps appointments warm weeks out.

Post-Delivery Follow-Up

CSI, referral, and service outreach after delivery.

Self-Improving Lessons Engine

Gets better every shift by learning from outcomes.

Your-Voice Learning

Adapts to write in your exact voice over time.

AI Deal-State Extractor

Every draft knows the current deal stage.

Website Activity (InSite)

References specific pages the customer browsed.